What payment options do you provide?
Paypal, Paypal pay later, Paypal credit, SEPA, IDEAL, Sofort, Giropay, EPS, Bancontact, BLIK, Przelewy24, Mybank, Venmo, creditcard.
How do I use my discount code?
Once you have placed your items in the cart, go to cart and you will see an option to fill in your discount code. Enter the code and click apply. Your discount will now be calculated in your purchase.
Do you ship worldwide?
Yes I do! Please note that some non-EU countries charge additional fees and taxes.
When will my order be shipped?
I ship from monday to saturday. Orders for items that are ready to ship that are placed before 13:00 (CET) will be shipped the same day, orders that are placed for items that need to be made will be shipped once the item is ready. Please check the description of the item to see the estimated shipping time.
I haven't received my order yet, what now?
If the received track and trace code doesn't provide you any information, please get in touch with me so I can help locate your package. The contact page provides you with multiple ways to contact me.
Can I return my order?
All products (custom work/paintings excl.) are accepted to be returned and fully refunded if the products returns undamaged and you applied for a return within 14 days. Make sure to fill in the return form and follow the instructions that are emailed to you.
Do I pay for the return shipping as a customer?
Yes, the return costs are for the buyer, I don't provide free shipping for returns.
What is a one of a kind piece?
A one of a kind piece is a clothing item made from second hand clothing, only one of each item will be made. You will own a unique piece that nobody has! There may be items made that are inspired by a one of a kind piece/have similar features, but all pieces are unique.
Is everything sustainable?
I try my best to be as sustainable as I can! One of a kind pieces are made from second hand clothing to prevent waste. The sustainable printed clothing is made to order, sustainably printed, made in The Netherlands and sustainable clothing items are used. I use packaging from returns/other items to prevent waste.